Effective Date: 11/11/2025
Business Name: Cocoa Plum
Call: (702) 328-2580
Email: info@cocoaplumyoga.com
1. Introduction
Welcome to Cocoa Plum (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.cocoaplumyoga.com), make a purchase, or interact with our brand in any way.
By using our site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
We collect certain information when you interact with our store, such as:
- Personal Information: Your name, email address, shipping and billing address, phone number, and payment details when placing an order.
- Device Information: Automatically collected through cookies or tracking tools, including your IP address, browser type, operating system, and how you navigate our website.
- Usage Data: Information on how you engage with our site, such as pages visited, items viewed, and actions taken.
- Marketing Data: Email address and phone number (if you consent) for sending updates, offers, and product news.
We only collect data that is necessary to process your orders, improve your shopping experience, and provide you with relevant marketing communications.
3. How We Use Your Information
We use the collected information to:
- Process and fulfill orders, including shipping and handling.
- Communicate with you about your order status, products, or inquiries.
- Provide personalized recommendations and promotions.
- Improve our website, customer experience, and marketing campaigns.
- Comply with applicable legal obligation.
With your consent, we may also send marketing emails or SMS messages about our latest collections, offers, and brand updates.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with trusted third-party partners that help us operate our store:
- Shopify: Our e-commerce platform, which securely processes transactions and customer information.
- Payment Processors: Shopify Payments and PayPal to handle payments securely.
- Marketing & Analytics Partners: Such as Google Analytics, Meta Pixel, and Klaviyo, to help us understand performance and improve our marketing efforts.
- Shipping & Fulfillment Services: To ensure your order reaches you promptly.
All third parties are required to comply with applicable privacy laws and use your information only for legitimate business purposes.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including:
- Processing orders and fulfilling obligations under our Terms of Service.
- Maintaining accurate business and tax records.
- Complying with legal and regulatory requirements.
Once your information is no longer required, it will be securely deleted or anonymized. If you wish to have your data removed sooner, you may contact us at info@cocoaplumyoga.com.
6. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to improve your browsing experience and support essential functions such as:
- Keeping items in your shopping cart.
- Remembering your preferences and login sessions.
- Measuring website performance and traffic.
- Delivering relevant ads and retargeting campaigns.
You can choose to disable cookies through your browser settings, but this may limit certain features on our site. For more information, visit Shopify’s cookie policy: https://www.shopify.com/legal/cookies
7. Email and SMS Marketing
If you opt in, we may send you marketing communications through email or SMS, including updates about new products, offers, and brand content.
You can unsubscribe or opt out at any time by clicking the “Unsubscribe” link in emails or replying “STOP” to text messages.
We comply with all applicable CAN-SPAM and TCPA regulations.
Marketing and communication tools may include:
- Shopify Email or Klaviyo (for campaigns).
- SMS tools integrated via Shopify.
- Meta, Google, and similar ad platforms for retargeting purposes.
We will never send you unsolicited communications without your consent.
8. Behavioral Advertising and Retargeting
We use data analytics and advertising tools to understand how customers engage with Cocoa Plum and to display relevant ads.
This may include retargeting ads through:
- Google Ads
- Meta (Facebook and Instagram)
- Pinterest and TikTok
You can opt out of targeted advertising by visiting:
These tools help us create a more personalized experience while respecting your privacy.
9. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request that we delete your personal information where legally possible.
- Restriction: Request that we limit how we process your data.
- Opt-Out: Opt out of receiving marketing or promotional messages at any time.
If you would like to exercise any of these rights, please contact us at info@cocoaplumyoga.com.
We will verify your identity and respond to all legitimate requests within 30 days as required by law.
10. Data Security
We implement commercially reasonable measures to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration. These include:
- Secure HTTPS encryption throughout the Cocoa Plum website.
- Data storage and payment processing exclusively through Shopify and PayPal, both of which are PCI-DSS compliant.
- Limited employee access to personal information on a need-to-know basis.
Although no online transmission is 100% secure, we continually monitor our systems and third-party integrations to maintain the integrity of our platform.
11. Data Protection for Payments
We use Shopify Payments and PayPal for processing all transactions. These payment processors handle and store your payment information under their own privacy and security standards.
Cocoa Plum does not store or have access to full credit card details.
You can review our processors’ policies here:
- Shopify Payments: https://www.shopify.com/legal/privacy
- PayPal: https://www.paypal.com/webapps/mpp/ua/privacy-full
12. Data Transfers
As Cocoa Plum operates in the United States, your information will be processed and stored in the U.S. Even if you access our website from another country, you agree to the transfer of your data to the United States, where data protection laws may differ from your jurisdiction.
13. Children’s Privacy
Cocoa Plum does not knowingly collect or solicit personal information from individuals under the age of 16.
If you believe a child has provided us with personal information, please contact us immediately at info@cocoaplumyoga.com, and we will promptly remove such data from our systems.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business,
practices, or for other operational, legal, or regulatory reasons.
All updates will be posted on this page with the date of the last modification indicated at the top.
Your continued use of our website following any updates constitutes acceptance of the revised
policy.
15. Legal Compliance (GDPR, CCPA & State Laws)
While Cocoa Plum sells only within the United States, we align with global privacy best
practices.
For transparency and compliance:
- We do not sell personal data to third parties.
- We collect and process information solely for legitimate business purposes.
- California residents have the right to request disclosure or deletion of their personal data under the California Consumer Privacy Act (CCPA). To make such a request, please contact info@cocoaplumyoga.com.
If you are located outside the U.S., by using our site, you consent to the transfer and processing of your data in accordance with this policy
16. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:
Cocoa Plum
Email: info@cocoaplumyoga.com
Call: (702) 328-2580
